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Delivery & Returns

delivery-returns

 

 

Shipping Charges

Please note that your order may be subject to import duties and fees upon delivery, depending on your shipping destination. Please contact the team hello@artrepublic.com for additional information.

 *Please note, shipping costs for Marketplace artworks are calculated at checkout.

Shipping destination

Free delivery over...

For orders under threshold, delivery charged at

UK

£100

£4.99

Europe

£200*

£14.99*

Rest of World

£200*

£24.99*

 

*Please note: If you are a customer ordering from outside the UK and the print is larger than 75cm x 75cm, on occasion there may be an additional postage charge.

 

Our Standard Delivery Service

All unframed prints are hand-rolled and shipped in a postal tube.

 

Framed Items

To ensure your framed artwork arrives with you in pristine condition, it will be delivered with a courier service. 

 

Premium Flat Pack

For an additional charge, you can upgrade and have your artwork shipped flat packed. This is advisable for hand-finished artworks, or those that have ‘diamond dust’, ‘glitter’ or a ‘screenprinted glaze’. We also advise flat packing more expensive screenprints, and artworks you intend you store for more than a couple of weeks prior to framing.

 

Premium Flat Pack Charges

Shipping Destination

Flat-pack Delivery Charge

UK

£26.99

EU

£36.99

ROW

£29.99

 

Oversize Items - items over 95cm high or 75cm wide have a higher charge for flat packing

 

Shipping Destination

Flat-pack Delivery Charge (oversized)

UK

£50.00

EU

£62.00

ROW

£75.00

 

Average shipping times

 *Please note that Marketplace artworks may take longer to despatch. Please enquire in advance of your order if you have any questions or require delivery by a specific date.

We aim to dispatch unframed prints within 10 working days of receiving your order but on occasion, it may take longer. We’ll keep you informed by email on the progress of your order.

Custom framed items are usually dispatched within 21 working days days of receiving your order, but on occasion may take longer. You will be contacted by our courier service to arrange delivery.

We will also keep you up to date via email on the progress of your order. If you have an account you can also login and track the progress of your order.

 

Shipping times

Shipping method

Approximate delivery timeline

UK Royal Mail or courier

1-2 days from dispatch

EU Air Mail

5-10 days from dispatch 

Worldwide Air Mail

10-14 days from dispatch

 

Need something fast?

Contact us and we’ll see what we can do.

 

Import Taxes

If you are shipping internationally, please bear in mind that you may be liable for import duties and VAT.

Artworks are usually subject to import VAT at a reduced rate. Check with your local tax authority for more details. Import taxes are collected by the shipping company at the time the package clears customs. artrepublic is not involved in calculating or collecting import taxes. 

Please contact hello@artrepublic.com if you have any questions. 

 

Returns

In the unlikely event you wish to return your order, you must first email hello@artrepublic.com within 14 days of receipt stating your order number, the reason for your return and whether you would prefer to exchange or receive a refund. 

It is essential that you return the artwork(s) to us in perfect condition as otherwise we are unable to resell the artwork on behalf of the artist. If the artwork is damaged when it reaches us, we will be unable to refund you. Please contact hello@artrepublic.com should you have any questions about how to pack your work for return.

Our returns policy excludes items that are hand-made to order, such as artwork that has been custom framed, or commissioned artworks. These cannot be returned unless they are faulty.

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