10% OFF FRAMES FOR A LIMITED TIME! USE CODE 'FRAMED' AT CHECKOUT
10% OFF FRAMES! USE CODE 'FRAMED' AT CHECKOUT
These are the terms and conditions on which we supply services to you. Art Republic Online Limited provides an online platform (the “Marketplace”) where the seller of the artwork (the “seller” or “consignor”) offers artwork to you for sale. You buy the artwork from the seller via the Marketplace.
Please read these terms and conditions (the “terms”) carefully before you submit any order for artwork to the seller via the Marketplace. These terms tell you who we are, how we provide services to you, how the seller provides artwork to you, how you or we may end or change the contract between us, how you may end or change the contract with the seller, what to do if there is a problem and other important information. If you think that there is a mistake in these terms or they require any changes, please contact us through the contact page or email us at email@example.com.
We may revise these terms from time to time and we will give you notice of this when we do so by stating that these terms have been amended and updating the relevant date.
We are Art Republic Online Ltd, a company registered in England and Wales with company registration number 09096809 and our registered office address is Guardian House, 7 North Bar Street, Banbury, OX16 0TB (“Art Republic”, “us”, “our”, “we”).
You can contact us through the contact page.
Art Republic is an online marketplace that allows artists, collectors, dealers and galleries to offer and sell works of art.
The Marketplace lists artwork for sale in both the primary and secondary art markets. Unless specifically referenced, these terms and conditions apply to both primary and secondary sales.
Art Republic is an intermediary in the transaction between buyers and sellers. Only on the occasion that Art Republic is in possession of an artwork listed for sale on the Marketplace do we act as seller of that artwork. Where you purchase artwork offered by a seller on the Marketplace, the contract for the sale of the artwork is concluded directly between you and the seller. It is the responsibility of the seller to perform its obligations under the terms of any contract created with you when you purchase artwork on the Marketplace.
Unless Art Republic is acting as a seller, we are not a party to that contract. Each seller authorises us to be its commercial agent on the Marketplace to:
You may only purchase artwork from the Marketplace if you are at least 18 years old.
Art Republic carefully vets sellers. The artwork offered via the Marketplace has been reviewed thoroughly by art specialists before it is listed on the Marketplace and prior to dispatch.
Except as otherwise expressly provided in these terms, we are not the agent, intermediary or other representative of the seller. We are not a fiduciary or trustee of the sellers. We are not your agent for any purpose.
Art Republic reserves the right to refuse, modify, or terminate all or part of the services we offer to anyone for any reason at our discretion.
The images of the artwork on the website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device's display of the colours accurately reflects the colour of the artwork. Although we have made every effort to be as accurate as possible, given the bespoke, handcrafted nature - including watermarks on paper - of much of the artwork sold on the website, the exact size of artwork may differ from piece to piece and from the official sizes, weights, capacities, dimensions and measurements indicated on our website. These images are published for the sole purpose of giving you an idea of what the artwork looks like and they shall not form part of the contract or have any contractual force.
Art Republic has a policy of continuous product development with the artists and consignors we work with and reserves the right to amend the specifications of any artwork without prior notice when the sale is on the primary art market.
The packaging of the artwork may vary from that shown in images on our website.
If services such as framing or taking a bespoke commission are being offered via the Marketplace and this means instructing the seller to make the artwork or its packaging to measurements you have provided then you are responsible for ensuring that these measurements are correct.
Where framing services are offered via the Marketplace and purchased by you, Art Republic will arrange for framing of the artwork to be completed prior to delivery of the artwork to you. Artwork that is framed, and the price paid for the framing services, is non-refundable.
Frames may vary from those shown in images on our website and are for illustrative purposes only and these images do not have any contractual force.
After you place an order and make payment in full, you will receive an email from us acknowledging that we have received your order on behalf of the seller. We will assign an order number to your order and tell you what is included. The email order confirmation will include your unique order number. Please reference it if you contact us about your order.
No order shall be deemed accepted by Art Republic on behalf of the seller unless and until it is dispatched to you by the seller. You will receive an email from us on behalf of the seller confirming that your order has been dispatched, at which point a contract will come into existence between you and the seller.
If we are unable to accept your order on behalf of the seller, we will not charge you for the artwork and any refund due will be processed in accordance with these terms, as set out below. Examples of when this might occur include but are not limited to: the artwork is no longer in stock or because we have identified an error in the price or description of the artwork.
Our order process allows you to check and amend any errors before submitting your order. Please take the time to read and check your order at each page of the order process.
When buying an item, you agree that:
Art Republic reserves the right to reject any order without the obligation to give any reason for doing so.
The price of the artwork is inclusive of VAT and this will be the price indicated on the Marketplace and on the checkout page when you place your order. We take all reasonable care to ensure that the price of the artwork advised to you is correct. From time to time, Art Republic will use the margin scheme for VAT in the UK.
When you place an order it may be subject to additional import duties and fees, such as Import VAT, depending on your shipping destination.
Any additional fees for framing services will be included in the price of your order and indicated to you prior to payment, inclusive of VAT, when you place your order.
It is always possible that, despite our best efforts, some of the artwork may be incorrectly priced.
Where the artwork's correct price at your order date is less than the stated price at your order date, we will charge the lower amount.
If the artwork's correct price at your order date is higher than the stated price, we will contact you for your instructions before we communicate your order to the seller.
If we accept and process your order on behalf of the seller where a pricing error is obvious and unmistakable, and could reasonably have been recognised by you as a mispricing, then we may end the contract on behalf of the seller, refund you any sums you have paid via the Marketplace and require the return of any artwork provided to you.
To give you peace of mind when shopping at Art Republic and to save you the hassle of comparing multiple sites before making a purchase, we promise to match the price of any artwork (excluding rare items sold via our secondary network) available at any other UK-based online retailer.
Should you find the same artwork for sale at a lower price elsewhere and would like to benefit from our Price Match Promise, email firstname.lastname@example.org stating the artwork title and linking to the specific page on which the artwork is for sale, then we’ll do the rest.
If you find a lower price once you’ve already bought the artwork, email email@example.com within 14 days of receipt stating your order number, the artwork title and a relevant product page link, and we’ll refund you the difference within 28 days.
The Price Match Promise applies when the following conditions are met:
The seller will dispatch or arrange for the dispatch of the artwork you have purchased after receiving notification of your order from Art Republic. We will contact you on behalf of the seller with an estimated delivery date which shall be indicative only and, where available, a tracking number will be sent to you once the artwork has been shipped.
The place for delivery of the artwork will be as shown at checkout and on the emails confirming both receipt and dispatch of your order. The normal method of delivery (unless specifically agreed otherwise) shall be regular postage or courier at the discretion of the seller, or Art Republic on behalf of the seller.
We endeavour to arrange shipping of the artwork to you on behalf of the seller within 7 days after the day on which we accept your order. Expected delivery times are detailed on our website at https://www.artrepublic.com/shipping.html.
If delivery of the artwork is delayed then we will contact you on behalf of the seller to let you know and we will take steps to minimise the effect of the delay.
Art Republic will not be liable for any loss or expenses sustained by you arising from any delay in the delivery of the artwork, or any part of the artwork, however caused. In the event of delay, we will communicate a new delivery date to you as soon as reasonably possible.
The artwork will be your responsibility, and you will own the artwork, from the time the artwork is delivered to the address you gave us. Risk and title in the artwork will pass to you at that point. The seller will insure or arrange for the insurance of the artwork from the time of dispatch until delivery of the artwork to you up to the value of the price you pay for the artwork via the Marketplace.
If the artwork is damaged when it is delivered to the address you gave us, you must contact us within 3-days of receipt. The damaged product and packaging must be photographed and retained in case of inspection by our carriers. Claims of non-delivery must be made within 28-days of dispatch.
Your order may be subject to import duties and taxes which are applied when the delivery arrives in its destination country. Please note that we have no control over these charges and we cannot predict their amount. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.
You must comply with all applicable laws and regulations of the country for which the artwork is delivered. Neither Art Republic or the seller will be liable or responsible if you break any such law.
Where Art Republic is the importer of record for works shipped to the UK from an international location, Art Republic will collect import VAT and you will be charged for the import VAT which will be added to the price of the artwork on check out.
We do our best to arrange for shipping of artwork on behalf of the seller to destinations worldwide. If your destination country is not listed at checkout, please contact us at via our contact page or email us at firstname.lastname@example.org so we can make alternative arrangements to ship the artwork to you, where possible. Please contact us to discuss any issues with international shipping through our contact page or email us at email@example.com.
You can pay for artwork using any major debit or credit card through Art Republic's online payment processing system, as well as PayPal. The currency at checkout will always show in GBP (£).
If your invoice is more than £250, the payment method of Bank Tranfer is available. Please email us at firstname.lastname@example.org if you would like to pay by this method.
Artwork will be dispatched by or on behalf of the seller only once payment has been received in full via the Marketplace (Art Republic).
Payment is made once Art Republic receives the funds. In accordance with our role as commercial agent for the seller, we are authorised by the seller to accept your payment for your artwork. Art Republic concludes the sale of the artwork on behalf of the seller, so our name will appear on your card statement. The seller must not invoice you for payment outside of the Marketplace (Art Republic). You may only pay for your artwork via the Marketplace.
We reserve the right at our sole discretion to investigate or decline to process any transaction involving any artwork purchased with Art Republic
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
Further information and Klarna's user terms can be found here. General information on Klarna is available here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement.
Own Art is a national initiative, supported by Art Republic, to make it easy and affordable for anyone and everyone to buy contemporary art and craft. Own Art loans allow you to borrow from as little as £250 up to £2,500 and pay it back over 10, completely interest-free instalments. You can choose to finance all or just part of your purchase and multiple items can be bought with one loan. The best part is that you you don't have to wait to start enjoying your masterpiece.
Further information and Own Art's user terms can be found here.
To ensure you’re entirely happy with your artwork once it arrives in your home, you can return it for any reason within 30 days, and we’ll cover the costs. To trigger a return, simply email email@example.com at any point during the 30-day window with details of your order, and we’ll do the rest. If your order has been delivered in separate parts, the 30-day period begins when the final piece arrives.
Note that the 30-day returns policy does not apply to rare artworks supplied via the secondary network - see below for the terms relating to these items.
If you decide to cancel your order before it arrives, email firstname.lastname@example.org within 24 hours. If cancellation at this stage is possible, we’ll refund you immediately, including shipping costs; if not, we’ll inform you of the next steps.
For rare artworks supplied via our secondary network, you have 14 days after the day you receive the artwork to change your mind and cancel your contract with the seller. If your order has been delivered in separate parts, the 14-day period begins when the final piece arrives. These are statutory rights under The Consumer Contracts (Information, Cancellation and Additional Payments) Regulations 2013.
The right to cancel or return an artwork does not apply in the following instances:
In the above instances, the artwork is non-refundable and returns or cancellations will not be accepted.
To exercise your right of return, please follow the steps below:
If the artwork is returned damaged, you will not be entitled to a refund and will be held liable for costs associated with that damage.
If you are entitled to a refund, Art Republic will endeavour to process it to the original payment method within 14 days of receipt. Where you have paid by bank transfer, we will only process a refund to the same bank account from which the transfer was made.
If you have any questions or complaints about the artwork, please contact us at email@example.com or via our Contact Us page.
In the event that you are seeking to return the artwork due to damage, you must include clear, detailed photographs of the damage and the packaging in which the item was delivered.
Whether supplied directly from Art Republic or via our secondary network, the seller is under a legal duty to supply artwork in conformity with the contract between you and the seller.
Under the Consumer Rights Act 2015, the item you buy must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your artwork, your legal rights entitle you to the following, regardless of whether the seller is based in the UK or elsewhere:
The above is subject to certain exceptions. For detailed information, visit the Citizens Advice website or call +44 (0)3454 040506.
If you are able to prove that the artwork you purchased is not authentic, then we will refund the purchase price to you, subject to the following:
The right to a refund based on authenticity is available solely and exclusively to you as the buyer and this right is unassignable. The maximum refund you shall be entitled to is limited to the price you paid for the artwork; neither Art Republic nor the seller is liable for any other loss, damages or expense that you incur.
To make a request for a refund based on the authenticity of the artwork, please email us at firstname.lastname@example.org.
Nothing in these terms will affect your legal rights.
If you wish to exercise your legal rights to reject products, you must return them to the seller. Please email us at email@example.com to arrange for returns and confirm the cost of return for which Art Republic is liable. Subject to our agreement (on behalf of the seller in cases of purchases via the secondary network), we reserve the right to request evidence of the fault before accepting the return of the artwork. We will pay the reasonable costs of postage on behalf of the seller.
If Art Republic fails to comply with these terms, Art Republic is responsible for loss or damage you suffer, limited to the amount you paid for the artwork via the Marketplace, that is a foreseeable result of breach of contract with you or failure to use reasonable care and skill, but Art Republic is not responsible for any loss or damage that is not foreseeable, including where artwork is later discovered and proven to not be authentic. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time a contract was made, both you and Art Republic knew it might happen.
The seller’s responsibility for loss or damage to you is limited to the amount you paid for the artwork via the Marketplace where that loss or damage is foreseeable as described in the paragraph above.
The artwork is supplied for domestic and private use only. If the artwork is purchased for a commercial or business purpose then Art Republic does not:
Neither Art Republic nor the seller excludes or limits in any way its liability to you where it would be unlawful to do so but otherwise Art Republic and the seller’s maximum liability to you is limited to the price you have paid for the artwork.
While we may help facilitate the resolution of disputes, Art Republic limits its liability as set out in these terms.
We may transfer our rights and obligations under these terms to another organisation but this will not affect your rights or our obligations under these terms.
You may only transfer your rights or your obligations under these terms to another person if we agree in writing.
Except for the seller, nobody else has any rights under this contract. No other person other than you and the seller with whom you have a contract shall have any rights to enforce any of its terms whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.
If a court finds part of this contract between you and us or between you and the seller illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
These terms are governed exclusively by English law and you can bring legal proceedings in respect of the services provided by Art Republic and the artwork provided by the seller in the English courts only.