10% OFF FRAMES FOR A LIMITED TIME! USE CODE 'FRAMED' AT CHECKOUT
10% OFF FRAMES! USE CODE 'FRAMED' AT CHECKOUT
Shipping & Returns
Delivery is free on orders over £100. You can also select free collection from our London studio when you checkout. Home delivery for framed artworks costs £15. Some artworks require specialist packing materials, e.g. sculptures, which attracts a small surcharge. Find out more on shipping & returns.
Europe & Worldwide
We deliver worldwide. Our shipping costs vary by country. Find out more on shipping & returns.
We are confident that you’ll love your artwork, but if for whatever reason you decide it’s not for you, you can return it within 14 days of receipt. Find out more on shipping & returns.
What is Archival Giclée
Giclée (/ʒiːˈkleɪ/ zhee-KLAY) is a neologism, ultimately derived from the French word gicleur, coined in 1991 by printmaker Jack Duganne for fine art digital prints made using inkjet printers. The name was originally applied to fine art prints created on a modified Iris printer in a process invented in the late 1980s. It has since been used widely to mean any fine-art printing, usually archival, printed by inkjet. It is often used by artists, galleries, and print shops for their high quality printing, but is also used generically for art printing of any quality.
How long will it take for my artwork to arrive?
We aim to dispatch unframed artworks within 10 working days of receiving your order. Postage within the UK takes around 1-3 working days. Custom framed items are usually dispatched within 21 working days of receiving your order. For more information, see our delivery page.
What is your returns policy?
Once you receive your artwork, you have 14 days to return it and get a full refund if you're not happy. If you would like to return an artwork, please contact us first at firstname.lastname@example.org. It is your responsibility to cover the return postage. Our returns' policy excludes items that are hand-made to order, such as artwork that has been framed, purchased as part of a timed release, or commissioned. These can only be returned if they are faulty.
How much does delivery cost?
UK delivery is free on orders over £100. Framed artworks cost £9.50 and we can only ship these within the UK. We also offer pick up from our studio. Worldwide delivery is dependent on location. For more information on delivery costs, head to our delivery page.
What payment methods are accepted?
We accept Visa, Mastercard, American Express and Maestro. We also accept payment via PayPal, Apple Pay, Shop Pay and Klarna. We also offer financing through Own Art. Payment will be taken as soon as your order has been placed.
Can I get my artwork framed?
Yes! We work with a network of expert framers, and you can add a selection of frames to an artwork on the artwork page. Please see our framing page for more details, as well as information on additional styles that we can offer.
If you are shipping internationally, please contact us on email@example.com first, so we can help you with any specialist shipping quotes you might need.