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How long will it take for my artwork to arrive?
We aim to dispatch unframed artwork within 7 working days of receiving your order. Postage within the UK takes around 1-3 working days. Custom framed items are usually dispatched within 21 working days of receiving your order. For more information, see our delivery page.
What is your returns policy?
Once you receive your artwork, you have 14 days to return it and get a full refund if you're not happy. If you would like to return an artwork, please contact us first at firstname.lastname@example.org. It is your responsibility to cover the return postage. Our returns' policy excludes items that are hand-made to order, such as artwork that has been framed, purchased as part of a timed release, or commissioned. These can only be returned if they are faulty.
How much does delivery cost?
UK delivery is free on orders over £100. Framed artworks cost £15 and we can only ship these within the UK. We also offer pick up from our studio. Worldwide delivery is dependent on location. For more information on delivery costs, head to our delivery page.
What payment methods are accepted?
We accept Visa, Mastercard, American Express and Maestro. We also accept payment via PayPal, Apple Pay, Shop Pay and Klarna. We also offer financing through Own Art. Payment will be taken as soon as your order has been placed.
Can I get my artwork framed?
Yes! We work with a network of expert framers, and you can add a selection of frames to an artwork on the artwork page. Please see our framing page for more details, as well as information on additional styles that we can offer.
If you are shipping internationally, please contact us on email@example.com first, so we can help you with any specialist shipping quotes you might need.